Who is Cloud 10?
Cloud 10 is a virtual call center with its headquarters based in Denver, Colorado. We hire agents from across the United States to work from their homes answering in-bound customer service calls. Custom software allows calls to be routed directly to the agent’s home computer via the internet, so we don't tie up a dedicated phone line. Cloud 10's customers range from Fortune 500 companies to small local businesses, where we provide support in areas such as customer service, finance, sales, and technical expertise.

The Cloud 10 Difference
Cloud 10 offers our agents, or as we call them "At Home Professionals (AHP's)", a chance to apply the skills they've acquired from previous positions to a rewarding and challenging job that allows them to work from home. We offer all the benefits of a typical office position, with the added convenience of working from a home office.

At Cloud 10, we offer:

Set schedules
We understand how important it is to have a balance between work and home. That is why all of our agents work the same set schedule each week instead of bidding for work or signing in daily to see if hours are available (schedules can vary depending on hours of operation and client requirements, and may include nights, weekends or holidays).

Hourly pay rates
Agents are paid by the hour based on when they sign into our systems and become available to take calls (in accordance with scheduled hours). Pay is not based on the actual number of calls received or talk time, as with many of our competitors.

An employee relationship
We hire our AHP's as employees, not independent contractors. Payrolls are deposited via direct deposit every other Friday, and all appropriate taxes are taken care of.

A paid training program
Cloud 10 is a company that appreciates hard work and dedication and values its employees. We offer a paid training program which provides our agents with the knowledge and skills necessary to be a valued member of our team.

A real job
Our agents, in most cases, work 5 days per week, between 32 to 38 hours each week.Our AHP's enjoy the best of both worlds; a fulfilling and challenging career, an opportunity to be part of a successful team, and daily interaction with other employees all while enjoying the advantages of working from home: No more wasting valuable time on daily commutes. Less money spent on gas, car maintenance and clothing.